Dear Students,

In case of illness, please seek qualified medical assistance as soon as possible (on the first day of getting sick) by seeing your doctor or calling an ambulance to ensure that you get proper treatment and medical excuse certificate.

The medical certificate is a document that is issued by a doctor and reflects the period of illness. It may indicate the date when you may resume your in-person classes (in case of infectious diseases, i.e. COVID-19, measles, etc.). Medical certificates can be only issued from the day of medical assessment, e.i. the day of being seen by the doctor.

As you get sick you may report this fact to inform your School representatives about your absence due to illness. To make this process easier, the University Healthcare Department is introducing the online medical certificate submission form.

Please follow the outlined procedure below for medical certificate submission :


1. Fill the online medical certificate submission form, including uploading the Medical Certificate: Provide accurate information about your absence, and ensure that the document contains all details correct: names, dates, medical organization. After filling out the form, upload a scanned copy of the medical certificate preferably in PDF format or as a clear picture. The documents submitted in poor quality will be rejected.

2. Bring the original hard copy to University Health Center (UHC): After completing the form, you are required to provide the hard copy of your medical excuse certificate to UHC Office 059 within the next 3 days. Otherwise, the full certificate will not be registered in the system with subsequent transfer to your school.

3. Await confirmation that your medical certificate is successfully entered to the database from the uhc.reception@nu.edu.kz.



Only the School Managers for academic and student affairs have access to the database and they will inform professors about the status of the medical certificates.



PLEASE DO NOT SUBMIT THE CONSULTATION FORM, AS THEY DO NOT SERVE AS A VALID EXCUSE. ONLY AUTHORIZED CERTIFICATES ACCORDING TO THE APPROVED FORMAT WILL BE ACCEPTED.



Contact managers or send us mail to student.health@nu.edu.kz if you have any questions.